We’d love to hear from you! Whether it’s a question about an order, a product recommendation, or just to say hi to a fellow pet parent — here’s how to reach us.
support@petvanlife.com
Support Hours
Monday to Saturday, 9am – 6pm (Malaysia/Singapore time, UTC+8). We aim to reply to every message within 1 business day.
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Before You Write In
Have a question about delivery, returns, or payments? You may find a quick answer on our FAQ or Shipping & Delivery pages.